Implementation Content Cloud

Customization

Salesforce.com is an application platform offering you the possibilities to customize if to support your business processes and meet your requirements. With customization you can;

• create new objects
• create new fields per object
• create page layout to present these fields in a certain way
• and much more

Data-access

Who needs to have access to what data? Salesforce.com offers you the possibility to determine data access per user, group of users, role or territory. Should this data be visible or also editable? Which fields are mandatory and which read-only. 

Workflows

With workflows you can automate certain tasks. For instance;

• sending an email to a data administrator on creation of a new account
• changing the status of a case when a solution is added
• creating an approval process when an opportunity is over certain amount 

Please contact us for more information.