Our experienced trainers can provide several trainings to you on the tool Salesforce.com. These trainings can either be a standard training or a custom made training focused on the solution that has been created for you. Trainings are delivered on premise so you can train directly on your own solution. Being within your own network and with your own hardware we can train as close as possible to the production situation.
Custom Training
Training on the solution that has been created specific for you. Starting with the basis of architecture, processes and navigation we can dive into specific subjects based on your needs. This way you will only be trained on functionality of interest and the training can be more in dept than when we have to include all possible functionalities
Administrator Training
Advanced training for users who have already worked with Salesforce.com for some time and want to know more about the backside of the application. You will learn how to customize the application to your needs, create workflows, use the app exchange, security features, data migration, data visibility and much more.
User Training
Salesforce.com covers a lot of functionalities. Together with you we can decide upon the area to focus on. Starting with the basis of architecture, processes and navigation we can dive into specific subjects based on your needs. Please find below a snip of the area’s available;
- Accounts & Contacts; Everything you need to know about your customers and prospects is right here - all in one place.
- Marketing & Leads; Now you can close that gap between marketing and sales forever. That means better quality leads—and more of them.
- Opportunities & Quotes; When you have a critical deal—or deals—in the works, you can’t afford to let anything slip through the cracks.
- Analytics & Forecasting; You can’t move with speed and efficiency when you’re flying blind. Get the insight you need to keep your sales on track.
- Call Center; Get everything you need for a productive call center and happy service agents. And all of it as easy to use as your favorite Web site
- Customer Portal; Today’s Web-savvy customers expect a lot out of customer self-service. Like rapid-fire answers and vibrant community conversations.
- Knowledge; Deliver the right answer the first time—everywhere.
Interested? Please contact us for more information.
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